Inside Amazon’s New Baltimore County Fulfillment Center - Baltimore Magazine (2024)

The world’s largest internet retailer has officially opened its second massive fulfillment center in the Baltimore area—this one on the former site of the world’s largest steel mill at Sparrows Point.

The first box picked and packed—a Harry Potter Trivial Pursuit game—was shipped to a customer in Hershey, Pennsylvania, last Saturday morning.

With floor space the size of 14 football fields at 855,000 square feet, the new facility will eventually employ more than 1,500 “Amazonians.”

“The building is 90 percent complete and products started arriving last week,” Rachel Lightly, an Amazon communication manager, told Baltimore magazine during a tour last weekend, noting that the building also contains some 14 miles of conveyor belts.

Also inside: Four floors that can store up to 20 million products and 22 loading dock shoots that can reach into and fill the backs of 22 tractor-trailers simultaneously.

Inside Amazon’s New Baltimore County Fulfillment Center - Baltimore Magazine (1)

Ramping up hiring for the new fulfillment center as the holiday season approaches, Amazon announced several days ago it will increase, effective November 1, its minimum wage to $15 an hour for all full-time, part-time, temporary, and seasonal employees. The Amazon distribution center on Broening Highway, on the former site of a General Motors plant, which employs more than 3,000 people, opened in 2015. Another distribution center opened in Cecil County in 2017.

“We listened to our critics, thought hard about what we wanted to do, and decided we want to lead,” said Jeff Bezos, Amazon founder and CEO, and the world’s richest man, said in a press release. “We’re excited about this change and encourage our competitors and other large employers to join us.” In doing so, however, Amazon will phase out bonus and stock awards for its hourly employees.

The Montgomery County Council is the only Maryland jurisdiction to pass a $15 minimum wage bill to date. The minimum hourly rate there increased to $12.25 for large employers this summer and will move incrementally to $15 an hour for large employers by 2022 and for mid-size and smaller employers in 2023 and 2024, respectively.

The Baltimore City Council passed a $15 minimum wage bill last year, but it was later vetoed by Mayor Catherine Pugh. The state minimum wage rose by mandate to $10.10 in July.

In making their announcement, Amazon said their public policy team would also start advocating for an increase in the federal minimum wage.

“We will be working to gain Congressional support for an increase in the federal minimum wage. The current rate of $7.25 was set nearly a decade ago,” said Jay Carney, senior vice president of Amazon Global Corporate Affairs. “We intend to advocate for a minimum wage increase that will have a profound impact on the lives of tens of millions of people and families across this country.”

To help offset the minimum wage increase at Amazon, however, warehouse workers will no longer be eligible to receive monthly bonuses and stock options. Those changes could cause some more long-term workers to earn less money.

Inside Amazon’s New Baltimore County Fulfillment Center - Baltimore Magazine (2)

The opening of a second massive Amazon distribution center in the Baltimore area marks a key moment in the redevelopment of the former home of Bethlehem Steel, which once employed more than 30,000 workers in Southeast Baltimore County.

The 3,250-acre site, now owned by Tradepoint Atlantic, has been transitioning into an intermodal logistics hub with rail, major highway, and deepwater port access. In May, the company acquired the 150-acre Sparrows Point shipyard, which was built in 1887 and was owned by Bethlehem Steel for most of the last century.

Other current tenants at old Bethlehem Steel site include FedEx Ground, Under Armour, Harley Davidson of Baltimore, Pasha Automotive Services, Atlantic Forest Products, Access World, Netherlands-based logistics company C. Steinweg, global building products company Lafarge Holcim, and urban agricultural company Gotham Greens.

At full build-out, Tradepoint Atlantic projects to generate 11,000 permanent jobs.

Earlier this summer, Tradepoint Atlantic officials announced they were seeking $150 million in Baltimore County TIF (tax-incremental financing) help for water, sewage, and roads infrastructure projects.

So far, Tradepoint Atlantic and its tenants have either received or are expected to receive “more than $60 million in grants, tax breaks and other assistance from the county, state and federal governments,” according to reporting by The Baltimore Sun.

Meanwhile, Montgomery County remains in the running, among 20 other sites, for Amazon’s H2Q project, which is expected to employ 50,000 people.

Gov. Larry Hogan put together a $5 billion tax break and infrastructure package to lure Amazon’s second headquarters to the state. That decision is expected by the end of the year.

Inside Amazon’s New Baltimore County Fulfillment Center - Baltimore Magazine (3)

Inside Amazon’s New Baltimore County Fulfillment Center - Baltimore Magazine (2024)

FAQs

How big is the Amazon warehouse in Baltimore? ›

While the footprint of the building is 857,444 square feet, with mezzanines throughout, the total building is 1,119,833 square feet under roof.

Where is Amazon's largest fulfillment center? ›

Amazon MQY1 Fulfilment Centre

Perhaps the largest however, is a new facility for 2021 in Mt. Juliet, Tennessee. The 3.6 million square foot, five story centre includes highly automated warehouse space along with 80,000 square feet of office space, and is one of several large Amazon fulfilment centres in the state.

What happens in Amazon Fulfilment Center? ›

By enrolling in FBA, you can send your products into Amazon's global network of fulfillment centers, and we'll pick, pack, and ship orders, as well as handle customer service and returns. FBA is part of a fully automated set of services we call Supply Chain by Amazon.

How does Amazon choose fulfillment center locations? ›

How does Amazon choose where its warehouses are located? Amazon chooses warehouse locations in order to meet same-day or next-day delivery demands. So warehouse locations serve transportation, population, and location needs.

How many floors does Amazon warehouse have? ›

The five-story, 4,055,000-square-foot behemoth spans about a fifth of the size of Disneyland in California. According to the consulting firm MWPVL International, which tracks Amazon's distribution network, the site is Amazon's biggest known warehouse.

What state has the most Amazon warehouses? ›

Locations of Amazon Warehouses

The states with the most Amazon warehouse locations are California, Texas, Illinois, Florida, and Pennsylvania.

Is Amazon fulfillment center same as Amazon warehouse? ›

Unlike a warehouse, a fulfillment center is typically operated by a third-party logistics provider (3PL) that provides inventory storage and a host of other operational functions, including freight transportation, handling cross-docking, customer service, and most importantly, order fulfillment.

What is the difference between Amazon fulfillment center and sortation center? ›

What is the difference between an Amazon sortation center and a fulfillment center? An Amazon fulfillment center is where products are stored, orders are processed, and packages are packed for shipping. A sortation center takes those packages and sorts them by destination to help with faster delivery.

Are Amazon fulfillment centers air conditioned? ›

Yet, for its part, Amazon says it keeps employees safe with climate-control systems in all of its fulfillment centers and air-conditioned vans at its Amazon Air hubs—and that its protocols “often exceed industry standards.” It also offers workers pallets with extra water and electrolyte packets.

How do fulfillment centers make money? ›

Fulfillment centers are profitable only when clients' inventory moves through the doors, off the shelves, and to end customers. However, warehouses profit from the exact opposite: fees for storing goods that sit on the shelves.

How much money do you need to start selling on Amazon? ›

It's not as much as you might think. Based on Jungle Scout's research, the majority of new sellers spend approximately $2,500-$5,000 to start selling on Amazon — including product costs, Amazon fees, and other necessary initial investments.

Is a fulfillment center worth it? ›

As mentioned above, the superior locations of fulfillment centers can ensure your customers get their orders on time. Fulfillment centers have many customers and operate on a large scale, so they can access bulk discounts on shipping labels and packaging materials. This means you will save on shipping costs.

How many Amazon fulfilment Centres are there? ›

Tour a fulfilment centre

Amazon has 175 hundreds fulfilment centres around the world ready to store and ship your products with FBA.

What are some of the issues employees of Amazon identified? ›

OSHA found that Amazon warehouse workers were subject to a significant risk of low back injuries and musculoskeletal disorders due to the high frequency at which workers were required to lift packages and heavy items, work long hours, and often awkwardly bend and twist to maneuver products.

Where was Amazon's first fulfillment center? ›

They opened their first FC outside of Seattle in 1997 with PHL1, located in New Castle, Delaware. As of today, there are more than 180 Fulfillment Centers and Sortation Centers combined. Orders are received, stored, and processed for shipping to the customer at a Fulfillment Center.

How big is the Amazon warehouse area? ›

Ranging in size from 600,000 to 1 million square feet, non-sortable fulfilment centres employ more than 1,000 full-time associates.

How large is an Amazon distribution center? ›

Fulfillment centers range in size from 600,000 to 1 million square feet. To compare, the average size of an Amazon Fresh warehouse is 25,000 to 45,000 square feet. Some of these sites, which are set up like grocery stores, are located inside other Amazon warehouses.

How big is Amazon DCA1? ›

The final stages of construction inside of the 855,000-square-foot Amazon Fulfillment Center are underway in the new Sparrows Point facility. Tim Foley, general manager, describes the Amazon Robotics system during a tour of the 855,000-square-foot Amazon Fulfillment Center, under construction in Sparrows Point.

How big is the Amazon Fargo building? ›

Project Overview: Amazon built a 1,300,000 square foot facility in Fargo, ND. The new Fulfillment Center—the largest building in Fargo and thought to be the biggest in North Dakota.

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